The importance of a properly maintained Nurse Call System

A good nurse call service partner should be regularly trained & checked  for many areas of service excellence including quality of service, call out times, design and consultation knowledge, after sales support, lifecycle management and costs. A nurse call system is a life safety critical system.

A good partner would install real time hardware/software that will connect a service desk to your system. When assistance is needed, engineers would receive an automatic notification of the issue meaning that they’ll visit site with the right parts first time and quickly fix the issue without any wasted costly trips. If desired, it should also be possible to temporarily isolate any faults site is attended.