Healthcare Communication System Features that Help with COVID-19
With COVID-19 (known as Coronavirus), it’s vital that und users and specifiers like consider carefully their technology partners. The UK healthcare sector is experiencing a rapid re-evaluation of it’s healthcare communication needs. More than ever, our customers are looking for future proofed solutions.
Fortunately, we’ve developed a wide range of solutions that we can help you with ranging from nurse call to real time location applications.
It’s absolutely vital that we maintain optimum infection prevention/control methods in healthcare facilities – both now in the pandemic but also afterwards. This section is intended to help make sense of the options available and offset best practice.
Here are the four areas that are attracting the most attention:
1. Features to make environments clinically safer and reduce infections
What’s Driving Current Demand?
Clinical staff need to reduce contact with patients
Staff are also looking to reduce wasted trips to beds and save time
The need to reduce infections and the knock on effects
Which Features are Getting the Interest?
Adding Nurse Call Speech at Bedside – To cut patient contact to a minimum
Intelligent Nurse Call Speech Routing – Auto routing calls to rooms where nurses are present to save time
Nurse Call Auto Presence – Allows calls to route automatically to staff when they are on different rooms
Real Time Location Infection Outbreak Reports – To see who has been where and when
Real Time Location Asset Tagging – To find vital clinical life support machines quickly
Hand Hygiene Participation Monitoring – To automatically monitor usage per soap dispenser and report exceptions
Real Time Location Staff Badges – For staff to locate one another rapidly in emergencies
Temperature Monitoring – Automatically alerting if fridges are faulty
Infection Control Friendly Touch Screen Nurse Call Displays – Easier to clean
Integral Timer Reminder Apps for Repetitive Tasks – Reduce risk of staff forgetting to prescribe meds
Portable Nurse Call Triggers – For patients who do have a bed in current crisis
Fully Customisable Nurse Call Light Colours and Android Messages – i.e Room in quarantine
Android Based Locating Apps and Call Screen – To aid in the contact of infected patients
2. Ways to Make Healthcare Environments More Efficient
What’s Driving Current Demand?
Hospitals are sometimes running at maximum overcapacity
Often there’s a shortage of trained staff
Staff drafted in are sometimes not familiar with the layout the hospital or clinic
Stressed staff need technology to help rather than hinder them
Which Features are Getting the Interest?
Real Time Location Staff Badges – Locating colleagues quickly saves wasted journeys
Real Time Location Asset Tagging – Prevents over ordering of vital mobile assets
Nurse Call with Speech – Enables an estimated 30% reduction in trips
Intelligent Nurse Call Speech Routing – Auto routing calls to rooms where nurses are present to save time
Automatic Nurse Call Presence – Auto registering of staff responding to / resetting nurse calls
Automatic Intelligent Nurse Call Acoustic Bedside Listening – Reduce staff levels, prevent falls, deter abuse & improve care
Nurse Call Bed Management – An app to show that bed needs cleaning reduces bed blocking
Fast ROI – Real time location offers a demonstrably faster payback
Intelligent Automated Nurse Call Rules – i.e if man approaches female ward, then doors are automatically locked
3. Our System integrity features – Because a system is only as reliable as it’s underlying network..
What’s Driving Current Demand?
Consultants are waking up to the fact that the system is only as reliable as the integrity of the underlying network. When we explain our various failsafe elements, our nurse call system separates itself from most competitors. Zettler nurse call
complies with a European Security Standard – Which exceeds that of the UK Nurse Call Systems whilst satisfying UK standards whilst offering substantially more features and flexibility than say a wireless nurse call system.
Which Features are Getting the Interest?
Highly Distributed Nurse Call Intelligence – limits issues to small zones
Server Independent Nurse Call – Not reliant on a single server
IP Safe Emergency Call Nurse Call Feature – Key calls in the event of a network switch failure
Zero Nurse Calls Lost Promise – Our Zetsafe system guarantees that we lose zero calls
Highly Granular Nurse Call Device Monitoring – even the internal circuitry of a handset is monitored
Remote Access Monitoring – vital for a fast response
4. Our Advanced Staff and Patient Security Features – Fulfilling a Duty of Care
What’s Driving Current Demand?
The current climate means that there is more stress in healthcare environments and are often less security
staff to keep order.
Which Features are Getting the Interest?
Portable Staff Attack Units – Increasing in demand
No-Contact Call & Reset – Safer in Infection Environments
Customisable Light Colours and Android Messages – i.e Room in quarantine
Staff Attack Integration with CCTV, Android & Pagers – To ensure a fast and accurate response
Zettler Room Listening Feature – Discreetly listen in to areas when a panic alarm has been activated
Wander alarm – To alert when wandering patients enter a given zone
Portable Lone Worker Units – Body worn devices to automatically alert colleagues when in ‘down’ position
Bespoke Security Enhancing Automated Rules – I.e Configuring overdoor nurse call lights illuminate the path to a staff member in distress.
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