Full Time Role:
An exciting opportunity has arisen for an ambitious Commissioning / Service Engineer working for a fast growing supplier of emergency assist/duress call systems, nurse call systems and paging equipment to key clients within the health and public sector.
We absolutely love the field we’re in as every day is different and interesting – you are always learning something new.
The job role will include installing addressable nurse call systems within new build and existing customer sites as well as servicing and maintaining in environments such as public & private hospitals, care homes, offices and other sectors. This will require frequent traveling within the UK, some with overnight stays dependant on distance. The job role also allows for tremendous growth into other areas of strength & interest such as engineer managing, project management, technical sales, support etc. All training is provided along with tools & equipment.
Requirements & Prospects:
– Full UK driving licence, own vehicle (mileage expenses paid)
– Customer Service experience
– Field experience
– CSCS / ECS Health & Safety card
– Interest in the Healthcare life safety industry
– Technical knowledge of addressable components and software configuration in warden call / nurse call / paging would be an advantage but not critical since training will be provided
– Working knowledge of applications within Microsoft Office i.e. Outlook, Excel, Word, Visio
Personal Qualities:
– Versatile, team player
– Positive, self-motivated and proactive
– Passion for technology and it’s applications
– Flexible (we have to support 24/7 service contracts)
– Organised and safety conscious
– Reliable, good time keeper
– Good English communication skills written and verbal, ability to encourage, negotiate with and motivate others
– Ability to resolve problems faults in a professional structured manor
Qualifications / Experience
– HNC/D or equivalent in Electrical Principals/Electronic Principals/Software Engineering/IT Networking
Excellent Future Prospects!
– We are a fast growing company so with the right approach we’ll always look to advance your career progression within company
Things to consider
– DBS Security check required due to the nature of our business
– You will need to provide eligibility to work in UK
– Full clean UK driving licence
– Own presentable vehicle
Other points FYI
Service engineer with experience in low voltage addressable/LAN systems connecting/fault finding, with cable running installation experience
It would be good if they already had a CSCS / ECS card and good site Health & Safety experience, when on site. They would need to act professionally as our representative, liaising with other trades site managers to best get our work done efficiently.
We work with smaller data communication type cables, in the main telephone cables with solid twisted pairs CW1308, LON Bus, CAT5/6 etc. Containment is already provided in new builds/refurbishments, but in existing buildings it may involve installing mini trunking and pulling cables.
Someone with nurse call experience would be ideal as they would understand the terminology quicker, but that limits us so if they had experience in installing & commissioning modern addressable or IP systems within the intruder, access control, PLC, CCTV, even fire world, we can easily train them to work on our systems.
Initially we would like the engineer to terminate the cables and 2nd fix equipment, but mainly, with time and training, they would program test and commission, thereby having the satisfaction of seeing a project through form start to finish. For existing systems there would be a requirement to fault find through any number of problems on the system to resolve any issues. A good understanding of power supplies, usage, intermittent cable/connections. Open/short circuit and hardware issues as well as what problems these issues would cause on any bus connected system would be an advantage here.
Ideally must have own car/van with clean licence, will do around 15-20k mikes a year and receive mileage allowance (£5750-£7000) and overtime for travelling if outside working hours. Overnight stays of 1-3 nights for far afield work occasionally week at a time.
Currently we cover from Plymouth to Yorkshire and everything in between. Most of the northern work is done by someone based there but need to cover when he is not available and if help is required.
To also be PC literate WIN7/10, have working knowledge of communication protocols such as RS485 and RS232, an understanding of IP addressing, confident to attend service call outs to rectify faults (on rare occasions out of hours)
For more information on what we do the types of systems and product range we offer support on the candidates can be pointed to our web site rtls.uk.com.
To apply, please call us on 0800 6129 549 or send us your details at info@rtls.uk.com.